Notation based on the Act on Specified Commercial Transactions
Last updated: September 23, 2026
This notice sets out the selling conditions for KICKUP Online under Japan's Act on Specified Commercial Transactions. All amounts include tax.
1. Seller
NOVA STRATEGY CO., LTD.
2. Representative
Toshiki Nagai
3. Address
Rm 184, 18F Thai CC Tower, 43 S. Sathorn Rd., Yannawa, Sathorn, Bangkok 10120, Thailand
4. Telephone
+66 92-269-7445 (a Thai number). We normally handle enquiries by email and through the contact form in the service.
5. Email
info@nv-st.com
6. Website
https://kickup-online.com
7. Prices
All prices include tax. Monthly plans: Light 8,800 JPY per month (8C); Standard 17,600 JPY (16C); Active 27,800 JPY (26C); Elite 41,200 JPY (40C). Extra credits are 1,500 JPY for 1C, with no bulk discount. The first assessment (30 minutes, once per player) is 5,500 JPY, or 5C if paid in credits, regardless of coach rank.
8. Credits required per service
Online lesson (50 min): Professional 7C / Expert 9C / Premier 15C. Video analysis report (up to 90 minutes of footage): Professional 11C / Expert 14C / Premier 22C. Scope, delivery time and other conditions are shown on each order screen.
9. Costs other than the price
Internet charges, the cost of your device and connection, transfer fees and any other costs you incur are yours to pay. Any additional charge is shown on the order screen.
10. Payment methods
Credit card and any other method shown on the order screen.
11. When payment is taken
Monthly plans: on ordering and at each renewal. Extra credits and one-off purchases: when the purchase completes. The exact billing date is shown on the order screen.
12. Automatic renewal and cancellation of monthly plans
A monthly plan renews automatically on the cycle shown on the order screen. If you cancel at least 24 hours before the next renewal using the method we provide, no further renewals take place. After cancelling you can keep using the service until the end of the period you have already paid for.
13. When the service is provided
Online lessons and first assessments are provided at the booked time. Video analysis reports are delivered by the date shown on each order screen.
14. How credits work
Unused credits granted by a monthly plan are valid until the earlier of 180 days after they are granted and the day your membership ends, and carry over within that period. Purchased credits are valid for 180 days from the purchase date. If you hold several kinds, the ones expiring soonest are used first. Credits cannot be exchanged for cash or transferred or sold to anyone else.
15. Cancelling an online lesson
Up to 24 hours before the booked time: one free rescheduling on the stated conditions, or the credits used are returned. Inside 24 hours, and for no-shows: no rescheduling, credit return or refund as a rule. See the Absence, Cancellation, Refund and Rescheduling Rules.
16. Cancelling an async report
Before the video is submitted: the credits used are returned as a rule. After submission or once the coach has begun work: no credit return or refund for a cancellation by you, as a rule.
17. Where we or the coach cannot deliver
If we cannot provide the service as planned because of the coach, a failure of our systems or another matter on our side, we respond with another coach, a change of time, re-delivery, a return of the credits used, or another reasonable measure.
18. Refunds of monthly fees
For a monthly plan, we do not pro-rate refunds for a period that has already started, except where the law requires it or where we agree otherwise.
19. Returns and exchanges
This service consists of online services and digital deliverables, so there are no returns or exchanges of physical goods. Termination, refunds and the return of credits follow this notice, the Terms of Service and the Absence, Cancellation, Refund and Rescheduling Rules.
20. Device and connection requirements
You provide the device, internet connection, supported browser and online meeting environment needed for lessons, video submission and viewing deliverables. Any specific requirement is shown on the order screen.
21. Other conditions
For conditions of use, prohibited conduct, use by minors, video, recording and AI, intellectual property and limitations of liability, please see the Terms of Service and the Privacy Policy.